Política de cancelación

This Purchase Options & Subscription Cancellation Policy applies to all one-time purchases, bundled offers, and subscription-based products offered by VVLT Nutra. By completing a purchase on our website, you acknowledge and agree to the terms outlined below.

Order Confirmation and Acceptance

Upon placing an order, customers receive an order confirmation email summarizing the items purchased, pricing, and billing details. This confirmation does not constitute acceptance of the order. VVLT Nutra reserves the right to accept, modify, or cancel any order at its sole discretion in cases of suspected fraud, pricing errors, or unauthorized transactions.

One-Time Purchase Cancellations

Orders for one-time purchases may be cancelled within 12 hours of purchase, provided the order has not yet entered processing or shipment. Once an order begins processing, fulfillment, or shipment, it can no longer be cancelled or refunded.

Subscription Enrollment and Billing Authorization

By purchasing a subscription product, you expressly authorize VVLT Nutra to charge the payment method on file on a recurring basis according to the subscription plan selected at checkout. Subscription billing details, including frequency and pricing, are clearly disclosed prior to purchase and confirmed via email.

Subscription Cancellations

Subscriptions may be cancelled at any time through the customer account portal or by contacting customer support at info@vvltnutra.com. Cancellation requests must be submitted at least 48 hours before the next scheduled billing date to avoid being charged for the upcoming cycle. Charges processed prior to cancellation are non-refundable.

Changes to Subscription Orders

Customers may update shipping information, pause a subscription, or modify delivery frequency by accessing their account or contacting support, provided changes are made before the subscription enters processing for the next billing cycle.

Failed Payments and Reactivation

If a subscription payment fails, VVLT Nutra may attempt to reprocess the payment using the authorized payment method. Subscriptions may be paused or cancelled if payment cannot be successfully completed.

No Retroactive Refunds

Subscription charges are billed in advance and are non-refundable once processed. VVLT Nutra does not provide retroactive refunds for unused time, missed cancellations, or partially fulfilled subscription periods.

Chargeback Prevention

Customers agree to contact VVLT Nutra customer support before initiating any chargeback or payment dispute. Our team is committed to resolving billing concerns promptly and fairly. Unauthorized or abusive chargebacks may result in account suspension or permanent restriction from future purchases.

Policy Acknowledgment

By completing a purchase, you confirm that you have reviewed and accepted this Purchase Options & Subscription Cancellation Policy, as well as our Terms of Service, Return & Refund Policy, and Privacy Policy.

Contact Information

For any questions regarding purchase options or subscription cancellations, please contact us at:

info@vvltnutra.com